What if I make a mistake with my investment and do not want to invest?
If you've made a mistake such as transferring money to the wrong account or have changed your mind about your investment, reach out to our customer support team immediately. We will guide you through the necessary steps to rectify the situation or assist with the cancellation process. Note that once a project investment is finalized, it may not be possible to cancel it, depending on the terms and conditions of a project.
Can I withdraw my investment earlier?
You can withdraw the cash not used as fee or trading buffer. However, the part of your investment that is invested in projects cannot be withdrawn prematurely.
Are there extra fees for early withdrawal?
There are no fees for a withdrawal.